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Delivery and Returns

Made to order

All of our products are custom made to order therefore we only begin creating them when a confirmed order is received. We know that you want your new products as soon as possible, so we will do everything within our power to turn around orders within 7 days of receiving them.


Delivery & Packaging

Your order will be delivered to the shipping address entered during checkout. We cannot be held responsible for incorrect delivery addresses. All UK Deliveries are via a tracked courier service which requires a signature upon delivery.

All of our packaging is biodegradable / compostable or recyclable. Your item will arrive in an unbranded privacy compostable mail bag which will contain a branded cardboard gift-box and fair-trade cotton draw-string bag.

packaging box packaging box open packaging linen bag


All of our items are delivered with one or more florescent yellow security tabs. Once these tabs have been cut and removed we are unable to process returns under any circumstances. If the security tabs have not been removed we can process a return for manufacturing defects within 14 days of you receiving your item.

product security tag